Terms and conditions

Terms and Conditions

The general conditions of sale described below detail the rights and obligations of Kizuri Nipé and its customer (the buyer) in connection with the sale of the goods offered by Kizuri Nipé on the site www.kizuri-nipe.com .

 

Kizuri Nipé is a brand for the manufacture and distribution of women's ready-to-wear clothes and fashion accessories, No. Siret 832 360 176 00016 whose registered office is located at 38 rue Auguste Poullain, 93200 Saint-Denis.

 

 

Acceptance and scope

All orders on the site www.kizuri-nipe.com are subject to these general conditions of sale. They regulate all the steps necessary for the placing of the order and ensure the follow-up of this order between the contracting parties.

 

The buyer is invited to consult these general conditions of sale. Any order for goods implies unreserved acceptance by the purchaser and full and complete acceptance of these general conditions of sale which prevail over any other document of the buyer.

 

Kizuri Nipé reserves the right to adapt or modify its Terms and Conditions at any time. The version of the CGV( General Terms and Conditions) applicable to any transaction being the one appearing online on the website at the time of the order.

 

 

Client

The client is a final consumer who should be at least 18 years of, with legal capacity or parental authorization to buy on the Kizuri Nipé e-shop.

 

The customer is responsible for the data provided during the order. It must verify the accuracy and completeness of the mandatory data provided. In the event of an error in the data provided by the customer, Kizuri Nipé can not be held responsible for inability to deliver the product.

 

Products

Kizuri Nipé is dedicated to offering for sale its own women's ready-to-wear clothing and other fashion products and accessories within the limits of available stocks.

 

The products are those listed for sale on the day of the consultation by the user. When the product is unavailable, it will be displayed on the website, failure of which, in case of error, Kizuri Nipé will undertake to inform the customer by email as soon as possible. If the product has already been paid, Kizuri Nipé agrees to refund the price of the item to the customer.

 

The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions occur with respect to this presentation, the liability on Kizuri Nipé cannot be incurred. Photographs and texts illustrating the products do not fall within the scope of the contract.

 

Our products come from a non-industrial manufacture. They may have slight variations in size, colors and patterns due to the fabrics used for their manufacture. These variations can not be considered as manufacturing defects and can not call into question the validation of an order.

 

Purchase order

 

Registration of the order:

The customer who makes an order directly on the website www.kizuri-nipe.com must follow the following procedure : the customer will choose the different products in which she/he is interested and click on the link "Add to cart". At any time she/he will have an option: either to obtain a summary of the selected products by clicking on the link "My basket" or to continue his/her purchases. The customer will complete his / her order by clicking on "Payment".

 

The order can be registered on the website only if the client has been clearly identified by the entry of his / her contact information. Once the user has been identified, she/he will have to validate the delivery address and she/he will receive an order form by e-mail summarizing: the nature, quantity and price of the products retained by the user, as well as the method of payment (Paypal), his/her contact details and the delivery address of the parcel. All orders imply acceptance of prices and description of products available for sale.

 

Free shipping in France and an additional 5€ for international customers.

 

 

Confirmation of the order :

The order is effective when the customer has read and approved the general conditions of sale by clicking on the box "VALIDATE" provided for this purpose. Payments are made by PayPal. Kizuri Nipé will acknowledge receipt of the order as soon as it is validated by e-mail.

 

 

Price

Prices are quoted in Euros. They take into account the French VAT, applicable on the day of the order. If the VAT rate were to be changed, these changes would be reflected in the price of the goods. Kizuri Nipé reserves the right to modify its prices at any time. However, these prices cannot be changed once the order has been validated. The prices indicated do not include the shipping costs which will be added to the total of the order and will be specified to the customer when the final validation of his order (free for France and 5€ for international customers).

 

The products remain the property of Kizuri Nipé until the complete payment of the price. Our goods are supplied at the price in effect at the time of placing the order.

 

Tariffs

Any order delivered outside the territory of metropolitan France may be subject to any taxes and customs duties imposed when the parcel reaches its destination. These customs duties and any taxes related to the delivery of an article are the responsibility of the client and are the responsibility of the client. Kizuri Nipé is not obliged to verify and inform its clients of the applicable customs duties and taxes. To know them, it is up to the customer to inquire with the competent authorities of the country of delivery.

 

Payment and transaction security

The amount owed by the customer is the amount indicated on the order confirmation. In order to ensure the security of the payments, the website kizuri-nipe.com uses the services of secure payment of Paypal. In any event, Kizuri Nipé reserves the right to refuse any order or delivery in case of dispute with the customer, namely total or partial payment of an order, a payment by credit card refused, or for reasons other than Kizuri Nipé reserves the right to explain to his client. Under no circumstances will Kizuri Nipé be held liable in this respect.

 

When the order is validated, the payment request is routed in real time to the secure payment manager. The telepayment manager issues an electronic certificate.

 

 

Delivery

Delivery delay :

The products are sent with the supporting invoice to the delivery address indicated by the customer when ordering. All orders validated before 12h are processed during the day.

 

The items in stock will be shipped within a maximum of 8 days.

 

In case of special order, preorder or unavailable item, the buyer will be kept informed of the manufacturing and delivery time, which can not exceed 60 days.

 

The indicated delivery times are however indicative times starting from the day following the day of the validation by the customer of her order, and correspond to the processing and delivery times of the products. Under no circumstances may the stated periods be binding or engage any liability of Kizuri Nipé. In case of unusual delay, however, an e-mail can be sent to the client by Kizuri Nipé.

 

Kizuri Nipé assumes no responsibility for delayed or excessive delivery due to possible malfunctions of the postal services or means of transport in the event of loss or theft of products ordered, strike, or any case fortuitous event or force majeure. Delays in deliveries shall not give rise to any penalty or compensation, nor justify the cancellation of the order.

 

The transport risks are borne by the client, who must make a reasoned protest to the postal services or to the carrier, within three working days from the delayed delivery of the parcel sent by Kizuri Nipé.

 

Despite all the care taken by Kizuri Nipé in the preparation of the packages, it is possible that a product is missing after the transport of the parcel. This is why, upon receipt of your order, the customer should check the products received.

 

 

Terms of delivery :

The delivery is made either by direct delivery of the product to the customer or by simple notice of availability or by delivery to a consignor or a carrier by Kizuri Nipé.

In the case of a direct delivery, the delivery will be the subject of the issue of a delivery note to be signed by both parties.

Complaints :

Any anomaly concerning the delivery must imperatively be notified/communicated within 3 working days of receipt of the order to the customer service of Kizuri Nipé by writing to contact@kizuri-nipe.com, or by registered mail with advice of delivery to Kizuri Nipé, 38 rue Auguste Poullain, 93200 Saint-Denis.

 

In case of delivery of an open and / or damaged package (cardboard bearing visible traces of opening and / or deterioration) the customer is imperative to refuse it. Packages leaving the Kizuri Nipé offices are impeccable and must be delivered in this condition. If a damaged package has been deposited in your mailbox or received by your custodian, the package is considered "accepted as is". If no reservation has been issued within 3 working days of receipt of the customer service order, Kizuri Nipé will not be able to take account of any disappearances or to make any compensation.

 

Any claim made after this deadline will be rejected and Kizuri Nipé will be released from all liability.

 

The indicated times are the indicative delivery times of our carriers in working days. All prices are in Euro TTC (all tax compliant). The package is delivered by La Poste within 2 to 8 working days (for metropolitan France). It is delivered to the delivery address indicated on your order form.

 

In addition, the customer understands and agrees that the delivery and delivery times can be respected only if the information provided during the order is accurate and complete regarding the delivery address (such as, in particular: ° street, building, staircase, access codes, names and / or intercom numbers, etc.).

 

In order to obtain your tracking number in case of non-receipt of the automatic mail, please send an e-mail to contact@kizuri-nipe.com specifying your surname, first name and order number.

 

In the case of a shipment by Colissimo, in case of non-receipt of the package followed after 10 days, without any notice of passage reported, it is recommended to check its situation on coliposte.net site and to contact Kizuri Nipé by mail contact @ kizuri-nipe.com.

 

 

refunds

All products can be refunded.

 

If you change your mind, in accordance with the law (article L.121-21 of the Consumer Code) you have a 14 (fourteen) days withdrawal period after receipt of your order to return us your purchases against their refund. To do this, simply send an email to contact@kizuri-nipe.com to indicate your wish to return the product.

 

The return costs are the responsibility of the customer.

 

The items must not have been worn or used. They must be returned to us in their packaging and in their original state, accompanied by the delivery slip received by email to the following postal address :

 

Kizuri Nipé

38 rue Auguste Poullain

93200 Saint-Denis

France

 

We do not do a standard exchange. For another model or color, the customer must place a new order. Shipping costs are free for France and an additional 5€ for international customers.

 

Once the return is received, the customer is refunded to the bank account used for payment, within a maximum of 10 working days after receipt of the return package in the offices of Kizuri Nipé.

 

The parcels addressed are not accepted in port due. Attention: the customer will be credited with the amount of his / her order, minus the initial delivery costs that remain the responsibility of the customer.

 

 

Signature and evidence

In all cases, the online supply of the bank card number and the final validation of the order will be proof of the entirety of the said order in accordance with the provisions of Law n ° 2000-230 of 13 March 2000 and will be due are incurred by entering the items on the order form. This validation is a signature and express acceptance of all operations carried out on the site. However, in the event of fraudulent use of her credit card, the customer is invited, upon discovering this use, to contact the customer service of Kizuri Nipé by sending an e-mail to contact@kizuri-nipe.com. Computerized records stored in the computer systems of Kizuri Nipé and its partners under reasonable conditions of security shall be considered as evidence of communications, orders and payments between the parties.

 

Responsibility

The products offered comply with the French legislation in force. It is your responsibility to check with the local authorities in your country the possibilities of importing or using the products or services you are considering to order.

 

Intellectual property

All elements of the Kizuri Nipé site, such as products and visuals, are protected by intellectual property rights, are protected and are the exclusive property of Kizuri Nipé. Any fraudulent use will be penalised. A user who has a personal website and wishes to place a simple link directly to the Kizuri Nipé website for personal use on his website must first apply for authorization from Kizuri Nipé.

 

Computing and Freedom

Kizuri Nipé, for the purposes of its activity, reserves the right to collect personal data relating to users of the website, in particular by means of "cookies". The consumer acknowledges having taken note of them. For this purpose, the automatic processing of information, in particular the management of user e-mail addresses, was the subject of a declaration to the CNIL (2091837 v 0). In all cases, and in accordance with the law of 6 January 1978, the consumer also has the right to access and rectify any information concerning her contained in the files of Kizuri Nipé. Any customer of the site can at any time oppose the commercial use of the said data and also has a right of access, rectification and suppression of the data concerning him, directly on the Internet via the contact section of the site.

 

 

Entire Agreement

These general conditions of sale and the order form sent to the customer constitute a contractual package and constitute the entirety of the contractual relations between the parties.

 

 

Attribution of jurisdiction

For all disputes relating to the sales made by Kizuri Nipé as well as those relating to the interpretation of the general conditions of sale, only the Court of Commerce of Paris will be competent.

 

Applicable right

The language of the present general conditions of sale is French. This agreement is subject to French law. Any question relating to these general conditions of sale which is not dealt with by the present contractual stipulations will be governed exclusively by French law. In case of dispute relating to an order and / or these general conditions of sale, the French courts will be the only competent.

 

 

Contact

For any question or request, the customer can freely contact Kizuri Nipé via various means put at his disposal. For this purpose, the customer may decide to:

  • fill in the form of the contact page of the site

  • or send an email to contact@kizuri-nipe.com

  • or send a letter to :

Kizuri Nipé

38 rue Auguste Poullain

93200 Saint-Denis

France